Managed Services
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Managed Services
" Good Service is really about people. People who like their job, and reflect that in their communication to clients."
                                                                                                                                                            Tim Aguilar CEO CR&T

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It's Easy to say you offer services to your customers. It's another thing to truly provide it. CR&T takes service seriously. We've built our business on the value-added sale. We believe our clients partner with us, because they believe we understand their definition of service. Whether it's a custom install, or a special order item that must arrive tomorrow, it's out service that has set us apart from our competitors.

Many people want quality service, but feel it might be too expensive. Not with CR&T. We have a business model that allows us to be competitive on our pricing, yet dependable on our service. This includes such things as a free analysis our your current system. You're not in business for the short term, and neither are we. We are committed to helping your business grow. You can be assured that CR&T will be there to make technology part of your business solution, and not part of the problem.

Background:
.Network Engineering; Netware / UNIX/ Linux / Windows Vista / Windows 2000 . Software; All commercial availability .Internet; Web Page Development / Hosting / T-Line sales / Router programming . Hardware; Complete integration / Design / IP Phone installation and configuraiton

Strategic Partner:
Hewlett Packard Enterprise, Citrix Gold, Dell Enterprise, Intel Premiere, Foundry Authorized, Cisco Authorized, APC Silver, IBM-Lenovo Partner, Raritan Preferred, Liebert Partner

  • Asset Tracking
  • Consulting
  • Workstation & Server Design
  • Custom Imaging
  • Network Engineering
  • Rack System Installation
  • Software Installation
  • Training
  • Trouble-shooting /Diagnostic
  • Warranty Service & Repair
Monitoring and management
  • Monitoring Services
  • 24x7 Availability Monitoring & Alerting
  • Error & Event Log Monitoring
  • Drive Space Monitoring
  • Website Monitoring
  • Application & Database Monitoring
  • Asset Inventory
Security Services
  • 24x7 Desktop/Server Monitoring & Alerting
  • Network Firewall Monitoring
  • Managed Antivirus and Antispyware
  • Security Administration
  • Backup Monitoring & Administration
Maintenance Services
  • Remote Server Administration
  • User Account Administration
  • Printer Management
  • Log File Maintenance
Support Services
  • Phone & Email Support
  • Remote Control Support
  • Onsite Support
Advanced Support Services
  • Guaranteed Response Times
  • Monthly Network Summary Reports
  • Quarterly Executive Report & Review
  • Annual Technology Plans
  • 3rd Party Vendor Management
  • Firewall/VPN/Router Management
  • Asset Management
  • Disaster Recovery Planning
  • Assigned CTO
  • Scheduled CTO Calls